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animal distant consultation - telemedicine

Distant consultation

Dr. Amber offers distant consultation for companions and small farm animals such as poultry, goats and pigs.

For clients living further away from the clinic, a distant consultation may be more logistically feasible. Please fill out the following form with as much details as possible, including photos and we will either email you back or schedule a phone call, depending on the complexity of the problem.

Please note that you must be a client of the clinic to book a distant consultation. If you need to open a file or add an animal to your file, please fill out the New Client Form.

To be noted

Telemedicine has inherent limitations and that, depending on the nature of the animal’s condition, it may not be possible to proceed without an in-person visit, or that an in-person visit may be necessary for follow-up.

Please be aware that in some circumstances, your pet may be required to attend the practice for an examination, following a remote appointment.

Some examples of conditions not suitable for a remote appointment:

-> Your pet is unable to pass urine or feces.

-> Your pet has ingested a toxic substance (plants, food).

-> Your pet has swallowed something dangerous (clothes, a toy).

-> Your pet has collapsed.

-> Has a seizure that is lasting more than 2 minutes or has had two or more seizures in less than 30 days.

-> Breathing difficulties or changes (e.g. faster breathing)

-> Vomiting or diarrhea lasting more than 24 hours.

-> Loss of thirst or appetite.

-> Swollen abdomen.

-> Eye problems.

-> Your pet has been in an accident.

-> Open wounds.

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Booking Form

You must be an existing client before submitting this form



    By submitting this form, I understand the following:

    1. I understand that the laws that protect privacy and the confidentiality of medical information also apply to telemedicine, and that no information obtained in the use of telemedicine which identifies me will be disclosed to researchers or other entities without my consent.

    2. I understand that I have the right to withhold or withdraw my consent to the use of telemedicine during the patient’s care at any time, without affecting the patient’s right to future care or treatment.

    3. I understand that telemedicine may involve electronic communication of the patient’s medical information to other medical practitioners who may be in other areas, including out of province.

    4. I understand that it is my duty to inform Dr. Amber Robinson of electronic interactions regarding my care that I may have with other healthcare providers.

    5. I understand that I may expect the anticipated benefits for the patient from the use of telemedicine in their care, but that no results can be guaranteed or assured.

    6. I understand that telemedicine has inherent limitations and that, depending on the nature of the animal’s condition, it may not be possible to proceed without an in-person visit, or that an in-person visit may be necessary for follow-up.

    7. I understand that my pet may be required to attend the clinic for an examination, following a remote appointment.




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    Your local veterinary clinic serving the Central Kootenay region of British Columbia